terms and conditions

Welcome to our shop! If you visit our shop it means that you automatically accept all these terms and conditions. Please carefully read all information concerning our guidelines, terms and agreements. Nowadays it is very important to care about the information because we are living in the informational society and you can't underestimate the way information will be used and shared. Trust is the cornerstone of friendship and we appreciate your decision to choose our store. We are giving you a full access to different types of information concerning your account.

Please read the following terms and conditions very carefully as your use of service are subject to your acceptance of and compliance with the following terms and conditions ("Terms"). By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.


These are the terms and conditions (the "Agreement") governing your use of the website KanhaChai.com.(hereinafter referred to as the "Site"). These terms and conditions and any other terms which have been referred hereinafter) constitute your binding obligations towards KanhaChai.com .For the purpose of this Agreement, End User/User/Registered User and wherever the context so require 'You' shall mean any natural or legal person who has agreed to become a member of the Site by providing Registration Data (as defined here in after) while registering on the Site using the computer systems of the Site and accepted this electronic version / electronic record of the Agreement and has allocated himself a unique identification user name ("User ID/ Email" and "Password"). As a new Registered User, this Agreement shall be effective and binding upon your "Acceptance". "Acceptance" shall mean your affirmative action in clicking on "Log in" and on the "Register" button as provided on the registration page. If you do not agree or are not willing to be bound by the terms and conditions of this Agreement and the Privacy Policies, please do not click on the "check box" and on the "Continue" button and do not seek to obtain access to or otherwise use the Site.

2. Change in the Agreement

KanhaChai may change the terms of this Agreement from time to time on a going-forward basis, and any such modifications become effective immediately upon being posted to the Site. It is your sole responsibility to check the Site from time to time to view any such changes in the Agreement. If you do not agree to any changes, if and when such changes may be made to the Agreement, You must cease use of the Site. Your use of the Site after any modifications to the Agreement indicates that you agree to such modified Agreement. By accepting this Agreement, the User has also accepted and agreed to be bound by the Privacy Policy.

3. Use of this Site

By accepting these Terms of Use through your use of the Site KanhaChai.com), you certify that you are 18 years of age or older. If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If you are a parent or legal guardian agreeing to these Terms of Use for the benefit of a child between the ages of 13 and 18, be advised that you are fully responsible for his or her use of this Site, including all financial charges and legal liability that he or she may in occur. KanhaChai.com is at sole discretion and reserves the right to terminate your membership or restrict access to the site for any reason whatsoever. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. As of now KanhaChai.com will offer services within the geographical boundaries of Bhopal. Kanhachai.com is at sole discretion to cancel any order if we consider that particular area is over our delivery purview. KanhaChai.com is not liable for any claims relating to the products ordered over the specified localities by us.

4. Order Acceptance by Kanhachai.com

Please note that there may be certain orders that we are unable to accept and must cancel. An example of such case can be Coupons purchased by customer from a deal site. You can gift coupons to someone with a different residential address and someone not in immediate family only. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. We may cancel some orders to avoid fraud; we may also require additional verifications or information before accepting any such order. We may also cancel your order if you have placed a bulk/institutional order for few SKU's. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.

5. Registration

To register with KanhaChai.com you must be over 18 years of age. When you register you agree to provide us with accurate and complete registration information, and to inform us immediately of any updates or other changes to such information. For example, you may not: (i) Enter, select or use a false name or an email address owned or controlled by another person with the intent to impersonate that person, or(ii) Use as a User ID a name subject to any rights of a person other than yourself without appropriate authorization. Failure to comply with the terms of this paragraph shall constitute a material breach of these Terms and Conditions, which may result in immediate termination of your account. In addition, we reserve the right to refuse registration of, or cancel a User ID in our discretion.

6. Security

When you register with KanhaChai.com, You shall be responsible for maintaining the confidentiality of your password, and you are fully responsible for all activities that occur under your User ID and password. You agree to: (a) Immediately notify us of any unauthorized use of your User ID or password of which you become aware, and (b) Ensure that you exit from your account at the end of each session.

7. Information Accuracy and Pricing

Our Endeavour is to provide you with the lowest prices possible and accurate pricing information at KanhaChai.com. If there are any instances where a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, KanhaChai.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product. In that event KanhaChai.com is at its discretion; either contacts you for instructions or cancels your order and notifies you of such cancellation. Please note that the prices mentioned on our website are guide prices only. The actual price you pay will be the price charged by KanhaChai.com at the time your order is picked for delivery. KanhaChai.com cannot confirm the price of a product until you place an order. The actual order value cannot be determined until the day of delivery because the prices stated on KanhaChai.com may vary either above or below the prices on the day your order is picked and delivered. You can reject the goods, if you consider the difference between the price charged and the guide price shown on KanhaChai.com is unacceptable.

8. Availability and Acceptance

At KanhaChai.com we make all efforts to procure the products requested by our customer. If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. Please note that we will attempt to deliver substitute product and you have discretion to reject the product if you choose to. There will be no contract of any kind between you and KanhaChai.com unless and until we actually dispatch the goods to you. Your order is an offer to buy from KanhaChai.com Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, KanhaChai.com may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between you and us, and you will be charged for the goods.

9. Shipping and Delivery

All Purchases are delivered only at 25 Rs/-. Orders will be delivered in next 4 working days. The above mentioned timings are estimated based on the volumes and they are not the standard delivery timings. Once the order is place or call center will contact you to confirm the order. Whilst we make every effort to deliver all your goods in the agreed time, however there would be some unforeseen instances like Traffic Jams, Bandhs by political parties, Vehicle breakdown, etc, which could hinder the delivery. If we fail to deliver on time KanhaChai.com will not be liable in part or in full due to circumstances beyond our control. All goods must be signed for on delivery by an adult aged 18 years or over. If we attempt to deliver your order to the delivery address but there is nobody at the delivery address to accept your order, the delivery person will leave notification of attempted delivery and you will need to contact our call center to re-arrange delivery. Maximum attempts to re-arrange the delivery is twice and for every re-arranged delivery you would be charged Rs.25. The delivery boy might ask for an identity card on delivery failing to which he can refuse delivery.

10. Return of goods

We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible. We trust our quality so much that, we are bold enough to say that you can reject the products, if you feel that particular product is low on quality. Return of goods should only happen at the time of delivery, please check for the quality of goods before you sign the shipment and, if you are not satisfied with the quality then return it to the delivery boy. You have to sign a feedback form when you return the products and please mention the reason for rejection. We do not entertain the return of goods after the shipment is signed and the delivery van is left from your place. If we feel that reason for rejection was not valid we can cancel subsequent orders placed by you or cancel your eligibility to any discounts/ coupons.


11. Cancellation or change of order

You can cancel or change any of your current order or a particular product by calling our contact center upto 2hrs of your order.

12. Indemnification

You agree to indemnify and hold KanhaChai.com and their respective, licensors, directors, officers, managers, employees, agents, and representatives, harmless from and against any losses, costs, expenses or damages of any nature whatsoever (including Lawyer fees and court costs) arising from any claim, cause of action, suit or demand of any third party due to, arising out of or related to (i) your access to the KanhaChai.com Site, (ii) your use of the KanhaChai.com Site, (iii) your violation of these Terms and Conditions, (iv) any use of your User ID or password by you or any third party, or (v) the infringement or other violation by you, or any third party using your account or User ID or password, of any intellectual property or other right of any person or entity.

13. Limitation of Liability

In no event shall KanhaChai.com or their respective affiliates, or the shareholders,members, managers, employees, agents or representatives of any of the foregoing, be liable to you or any third party for damages of any kind (including, but not limited to, any direct, indirect, special, punitive, incidental or consequential damages or damages for loss of profits, goodwill or revenue, business interruption, or loss of data) arising out of the use of, access to, reliance on, unavailability of, inability to use or improper use of the KanhaChai.com site, including but not limited to any user content, advice, services, products, and other information and materials contained in or described on the KanhaChai.com site, or the disclosure or misuse of any user's personal information, even if they have been advised of the possibility of such damages, and regardless of the form of action, whether in contract, tort, or otherwise. In any event, KanhaChai.com respective total maximum liability in respect of the KanhaChai.com site or any part thereof, including but not limited to the user content, reviews, advice, services, products, and other information and materials contained in or described on the KanhaChai.com site, in any manner whatsoever, shall be limited the value of the product ordered by you.

14. Termination

In addition to any other legal or equitable remedies,KanhaChai.com may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and KanhaChai.com shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

15. Applicable law

This agreement and each Terms and Conditions shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Bhopal.

16. Entire Agreement

These Terms and conditions constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. If any provision of these Terms and conditions is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of these Terms of Use shall remain in full force and effect. The failure of KanhaChai.com to act with respect to a breach of these Terms and conditions by you or others does not constitute a waiver and shall not limit KanhaChai.com rights with respect to such breach or any subsequent breaches. Headings used in these Terms of Use are for reference purposes only and in no way define or limit the scope of the section. These Terms and conditions shall be governed by and construed under MP law without regard to conflicts of law provisions. Any action or proceeding arising out of or related to these Terms of Use or your use of this Site must be brought in the Bhopal courts and you consent to the exclusive personal jurisdiction of such courts